The hotel exudes a charming atmosphere, with its elegant public spaces and convenient location for exploring the lively downtown Charlotte area. The staff was friendly and welcoming, making me feel right at home during my stay.

Better accessibility aids for seniors would be helpful.

The location is a bustling hub, perfect for late-night adventures! My room was spacious and equipped with modern amenities. The bed was almost as comfy as my own—almost!

But bless my soul, the street noise at 3 am could wake a sloth! I thought I booked a hotel, not a front-row seat to a race car event!

we really enjoyed our stay here. the staff was incredibly welcoming and our room was clean with a nice view of the city. it's within a short walking distance to everything we wanted to do in charlotte.

parking situation was confusing.

The location is excellent, making it easy to explore nearby attractions. The staff was friendly and accommodating, which enhanced my stay. the dining options were quite limited, and the street noise could be an issue at times. For those looking for convenience and comfort, this place is a solid choice.

Great staff and perfect location!

I recently enjoyed a pleasant stay in a King Room. The staff were exceptionally helpful, offering great recommendations for local dining, and the room was clean and comfortable. The location is perfect for exploring Charlotte's vibrant areas. However, the street noise was a bit disruptive during the night.

I loved the room's cleanliness and comfort! 🌟 the parking access was a bit confusing and involves a long walk. it was a nice stay!

The location offers easy access to a variety of attractions and dining options, making exploration a breeze. The King Room featured a comfortable bed, a mini fridge, a microwave, and a Keurig coffee machine, perfect for keeping the caffeine flowing.

Unfortunately, the pool was closed for renovations without prior notification, which was a major letdown for those seeking relaxation. Also, the hot water in the shower was fickle, running out quickly. The ice machine on my floor was out of commission and had to visit multiple floors to find a working one. The door to my room required extra effort to close properly, bringing up safety concerns. Noise seeped in from the hallway, making it difficult to enjoy peace and quiet. Lastly, charging for breakfast when it was already included in the package felt frustrating and unnecessary.

beautiful location with exceptional service

Best choice for events. the staff's attentiveness truly shines, especially when Michele Grote supports your planning every step. the historical charm adds character, and the skyline view creates unforgettable memories.

Location is great and staff is super friendly. The room was clean, spacious, and had a large TV with good shows. I loved the comfortable shower. Parking was convenient, providing peace of mind during my stay. Would definitely consider returning! 😊

I had a great stay. The staff provided excellent service. The room was clean and well-equipped with a refrigerator and microwave. The location was close to various attractions, making it easy to explore the area. I highly recommend it for a comfortable visit! 😊

Great Stay with Excellent Service!

Had a delightful two-night stay in a Deluxe King Room. The front desk staff provided cheerful, attentive service, making us feel welcomed. The hotel’s central location was perfect for exploring Charlotte. Though the price felt high, consider dining options nearby for convenience and variety.

rooftop views, spacious meeting rooms, proximity to major event venues

Parking is a hassle! ! Long walks from distant garages! Clearer signage in the lobby is desperately needed! Noise from surrounding areas is relentless! Room cleanliness definitely needs improvement!

stayed here for two nights and was really impressed! the location is perfect for exploring charlotte, and my room was spacious with a comfy bed. the staff exceeded my expectations with their friendly service and attention to detail.

no pool available during my stay.

We loved how our room had awesome movie selections and the convenience of card-scan elevators for safety. The historical building's charm made our stay feel special.

The location was simply outstanding; it felt like stepping into the heart of Charlotte's vibrant beat. It was so convenient I half expected a marching band to show up at my door! The staff were more charming than a fleet of golden retrievers, eager to help with tips and local gems. Plus, the shower? It was like a warm hug from a cloud after a long day of exploring.

Noisy street